Refund and Returns Policy

Welcome to finkarma.in. We value your trust and are committed to providing you with exceptional digital products and services. Our Return and Refund Policy is designed to ensure your satisfaction while protecting the integrity of our offerings. Please read this policy thoroughly to understand how returns and refunds are handled.

1. General Overview

At finkarma.in, we offer digital products, such as [list of digital products], that are delivered electronically. Due to the nature of digital products, we have specific guidelines regarding returns and refunds. We strive to resolve any issues you may encounter and are committed to providing excellent customer service.

2. Eligibility for Returns and Refunds

• Technical Issues: If you experience a technical issue with a product that prevents you from accessing or using it as intended, you may be eligible for a refund. Technical issues include problems such as file corruption, download errors, or software malfunctions.

• 7-Day Return Period: You have 7 days from the date of purchase to report any issues that may qualify you for a refund. This period allows us to work with you to troubleshoot and resolve the problem.

3. Non-Refundable Situations

• Change of Mind: Refunds are not available for changes of mind, accidental purchases, or situations where you no longer need the product.

• Compatibility Issues: Ensure that your system meets the product requirements before purchasing. Refunds will not be provided for compatibility issues unless clearly stated in the product description.

• Usage Beyond Specified Limits: Products that have been downloaded or used beyond the limits specified in the product description are not eligible for refunds.

• Unauthorized Use: Refunds are not available for products used in a manner that violates our terms of service or licensing agreements.

4. How to Request a Refund

To request a refund, please follow these steps:

• Contact Support: Email our support team at [support email] within 7 days of purchase. Include your order number, a detailed description of the issue, and any supporting documentation, such as screenshots or error messages.

• Resolution Process: Our support team will investigate the issue and work with you to resolve it. If the problem cannot be fixed, we will issue a refund. Our goal is to ensure a fair and timely resolution.

5. Refund Processing

• Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Processing times may vary depending on your bank or payment provider.

• Processing Time: Once approved, refunds are typically processed within 5-7 business days. You will receive a confirmation email once the refund is processed.

6. Support and Assistance

Our customer support team is here to assist you with any questions or concerns you may have. We are committed to ensuring your satisfaction and will do our best to address any issues promptly.

• Email Support: [admin@finkarma.in]
• Operating Hours: [9:00 AM to 6:00 PM]

7. Policy Changes

finkarma.in reserves the right to update or modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on this page, with an updated effective date.

8. Contact Information

If you have further questions or need assistance with our Return and Refund Policy, please contact us:

• Email: [admin@finkarma.in, finkarma.in@gmail.com]

Thank you for choosing finkarma.in. We appreciate your business and look forward to serving you.